Published on 02-20-2015
Categories: Member Tips
Coastal recently changed the post office box address for loan payments and deposits. Due to the mail forwarding process, we have encountered some unforeseen delays in receiving payments that were sent to our old address. We apologize for any inconvenience these delays have caused.
If you have recently sent a payment that has not yet been posted, we appreciate your patience. We will properly credit your account once the payment arrives. In the meantime, we are working to update the payment posting information and reverse any late fees for transactions where a payment was received late, but was clearly sent on time.
If you have not already done so, please begin using Coastal’s new payments address:
Coastal Federal Credit Union
PO Box 10009
Irmo, SC 29063-5009
Please include your loan and/or account number with your payment, along with the coupon from your most recent statement, so that we may apply your payment correctly and on time.
You can also learn more about alternatives to mailed payments, including automated and online payments, by visiting our website at: www.coastal24.com/payments
Should you have any questions, or if we may be of further assistance, please contact us 24 hours a day at 1-800-868-4262. Thank you for allowing Coastal the opportunity to serve you.