Published on 05-23-2014
Please be advised that we are receiving reports of fraudulent calls being made to our members. A “robocall” voice is asking, “Your debit card has been suspended, press 1 to reactivate your card.” If you press 1, it is prompting you to enter your 16 digit card number. Please note this is NOT a call from Coastal and do not respond or enter any information.
If Coastal ever needs to be in contact with you pertaining to potentially fraudulent situations, the person, or voice on the phone will specifically identify themselves, saying that they are calling from Coastal Federal Credit Union.
For additional questions, please call us at 800-868-4262.